Care

Free check-in calls for seniors in Connecticut

In Connecticut the daily call is usually a town police program. These four are listed by 211 Connecticut. A town that is not here can tell you on its non-emergency line whether it runs one.

Read on . Programs change their hours, their rules and sometimes stop. Ring the number on the program's own page before you count on it.

Programs we could confirm

  • Are You OK?

    A call at a set time every day. If there is no answer after two attempts, an officer is sent to the house.

    Run by
    Town of Fairfield Police
    Covers
    Fairfield
    Who can join
    Elderly, disabled or homebound people who register with the police department.
    How to sign up
    203-254-4800.
    Source
    211ct.org, read on
  • Are You Okay? Program

    A computerized call asking if she is okay. If she does not answer after several attempts in a row, the dispatch center is told and sends an officer.

    Run by
    Town of Manchester
    Covers
    Manchester
    How to sign up
    860-645-5568.
    Source
    211ct.org, read on
  • Are You OK?

    A free computerized call at the same time each day, seven days a week, with an officer sent if the follow-up call goes unanswered.

    Run by
    Town of Wilton Police
    Covers
    Wilton
    Who can join
    Wilton residents.
    How to sign up
    203-834-6260.
    Source
    211ct.org, read on
  • RUOK Telephone Reassurance Program

    A free daily computer call to her home, watched by police dispatchers.

    Run by
    Town of Easton Police
    Covers
    Easton
    Who can join
    Easton residents over 60, or anyone homebound or medically disabled.
    How to sign up
    203-268-4111.
    Source
    211ct.org, read on

The 211 Connecticut entries are short. Call the number before you rely on the details above.

If none of these covers her town

  • Eldercare Locator, a free federal service: 1-800-677-1116, or eldercare.acl.gov. It connects you to the Area Agency on Aging for her county. Ask for "telephone reassurance" by name.
  • 211 from a phone in her area. It lists local services, call programs included.
  • The sheriff's office or police department for her town, on the non-emergency line. Some run a daily call for older residents and only mention it when asked.

What to ask before you sign her up

  • Does it call every day, or only on weekdays? What about holidays?
  • What happens on a missed call, and how long until somebody is told?
  • Who is told: you, a neighbor, a deputy at the door?
  • Is there a waiting list, an age rule or a county rule?

How Care is different from a free program

If one of these programs covers her and fits her day, start there. It costs nothing, and some of them send a volunteer or a deputy to the door, which no phone service can do.

Care is a paid, automated call, not a volunteer and not a public office. It rings at the time you set, in her time zone, on the days you choose, weekends included. Any phone works, a landline too.

When she does not answer, it rings again ten minutes later and sends a text to her phone, then once more at twenty-five minutes. Then the people on your list are told by text and email, one after another, until somebody confirms. Nobody is sent to her house: the people you listed decide what happens next.

It is not an emergency service, it is not a medical device and it cannot detect a fall. Every call says so, and tells her to hang up and dial 911 if she needs help now.

"Are You OK?" programs and paid daily calls, compared

Questions

Are daily check-in calls for seniors free in Connecticut?
Many are. Most programs on this page say they are free or have no charge. A few do not state a cost, so ask when you call.
Who runs telephone reassurance programs?
Usually the Area Agency on Aging for the county, a sheriff's office or police department, a senior center, or a volunteer group.
What happens if my parent does not answer a free check-in call?
It depends on the program. Some call a named contact, some send a volunteer or a deputy. Each program's own page, or a call to its number, will tell you.
Can we use a free program and a paid check-in call together?
Yes. Some families keep a volunteer who calls for a chat once or twice a week and add a short automated call every morning.

Hear the call on your own phone

One free call to your own number, so you hear exactly what she would. No payment and nothing to sign up for.

From $29 a month. First month refunded if you ask within 30 days.