Care

Free check-in calls for seniors in Alabama

Alabama's program that we could confirm is in Montgomery County. The sheriff's own page says plainly that it is not an emergency service.

Read on . Programs change their hours, their rules and sometimes stop. Ring the number on the program's own page before you count on it.

Programs we could confirm

  • Call Reassurance Program

    A free automated call on the days and at the time she chooses. If she does not answer, it calls up to two more times, then her emergency contact is called or a deputy is sent.

    Run by
    Montgomery County Sheriff's Office
    Covers
    Montgomery County
    Who can join
    Montgomery County residents over 55, or homebound or medically disabled at any age.
    How to sign up
    The online form, or (334) 832-1369 for questions.
    Source
    montgomerysheriff.com, read on

If none of these covers her town

  • Eldercare Locator, a free federal service: 1-800-677-1116, or eldercare.acl.gov. It connects you to the Area Agency on Aging for her county. Ask for "telephone reassurance" by name.
  • 211 from a phone in her area. It lists local services, call programs included.
  • The sheriff's office or police department for her town, on the non-emergency line. Some run a daily call for older residents and only mention it when asked.

What to ask before you sign her up

  • Does it call every day, or only on weekdays? What about holidays?
  • What happens on a missed call, and how long until somebody is told?
  • Who is told: you, a neighbor, a deputy at the door?
  • Is there a waiting list, an age rule or a county rule?

How Care is different from a free program

If one of these programs covers her and fits her day, start there. It costs nothing, and some of them send a volunteer or a deputy to the door, which no phone service can do.

Care is a paid, automated call, not a volunteer and not a public office. It rings at the time you set, in her time zone, on the days you choose, weekends included. Any phone works, a landline too.

When she does not answer, it rings again ten minutes later and sends a text to her phone, then once more at twenty-five minutes. Then the people on your list are told by text and email, one after another, until somebody confirms. Nobody is sent to her house: the people you listed decide what happens next.

It is not an emergency service, it is not a medical device and it cannot detect a fall. Every call says so, and tells her to hang up and dial 911 if she needs help now.

"Are You OK?" programs and paid daily calls, compared

Questions

Are daily check-in calls for seniors free in Alabama?
Many are. Most programs on this page say they are free or have no charge. A few do not state a cost, so ask when you call.
Who runs telephone reassurance programs?
Usually the Area Agency on Aging for the county, a sheriff's office or police department, a senior center, or a volunteer group.
What happens if my parent does not answer a free check-in call?
It depends on the program. Some call a named contact, some send a volunteer or a deputy. Each program's own page, or a call to its number, will tell you.
Can we use a free program and a paid check-in call together?
Yes. Some families keep a volunteer who calls for a chat once or twice a week and add a short automated call every morning.

Hear the call on your own phone

One free call to your own number, so you hear exactly what she would. No payment and nothing to sign up for.

From $29 a month. First month refunded if you ask within 30 days.